How many guests came in today?
Counted as people cross the entry line, groups counted per person, staff removed by uniform and behaviour.
Built for cafes, restaurants and stores in Saudi Arabia
Nabd turns the cameras you already have into clear answers: how many guests came in, how long they waited, how long they stayed, and when the rush really starts. Faces are never stored.
In view now
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Guests in this clip
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Avg time in view
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What you learn
Counted as people cross the entry line, groups counted per person, staff removed by uniform and behaviour.
From the moment a guest joins the queue zone until they reach the till.
From the end of the order at the till to the hand off at the pickup counter.
Entry to exit, split into dine in and takeaway, with table turnover per table.
Arrivals by hour and weekday over four weeks, so rosters follow guests and not guesses.
Guests who joined the queue and left without ordering. The most expensive number you never saw.
Live footage
These are real fixed camera recordings run through the same pipeline a branch would use: person detection, tracking across frames, zone timing and head blurring. Pick a camera and press on any guest to follow them.
Counts every guest crossing the entry line, in and out, per person.
Footage from free stock libraries, credited on the sources page. Analysis by the Nabd pipeline: YOLO11 person detection, ByteTrack tracking, our own track stitching, zone and line logic. Heads are blurred in the stored video.
How it works
Set up takes one visit. Nothing changes for your staff or your guests.
A small edge box joins your recorder (NVR) on the local network and reads the camera streams over RTSP or ONVIF. Hikvision, Dahua, Axis and Uniview all work. No new cameras.
On the box, every frame is scanned for people. Each person gets an anonymous track, heads are blurred, and only positions and timings are kept.
Each camera is mapped onto your floor plan. Overlapping views hand a guest from one camera to the next, so one visit stays one visit.
Your dashboard updates live. Every night you also get a short summary: guests, waits, the rush, and one thing to fix tomorrow.
Multi camera fusion
A guest is seen by the door camera, then the counter camera, then the seating camera. Nabd stitches those sightings into a single anonymous visit, so a guest is never counted three times.
VISIT
V7K2Q · party of 2Wait
47s
Service
2m 29s
Stay
48 min
Four reference points per camera turn pixels into floor positions, so every camera speaks the same coordinates.
When a guest leaves one view and appears in the next at the expected place and time, the two sightings are linked.
Ties are broken by clothing colours and body shape. The signature lives for the visit only and is then deleted.
Rush map
Four weeks of arrivals at the demo branch, by weekday and hour. Weekend evenings, the morning commute and the quiet minutes around Maghrib all show up clearly.
Busiest hour
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INSIGHT
At 18:00 one guest in 23 walks away from the queue. A fourth barista from 17:30 would keep most of them.
INSIGHT
Friday traffic drops close to zero during Jumuah and comes back 40 minutes later. Plan prep and breaks around it.
Privacy by design
Your guests came for coffee, not to be identified. Nabd measures movement and time, and leaves identity out entirely. Window signage templates in Arabic and English are included.
Blurring happens on the box inside your branch, before anything is stored or sent.
We never identify who a guest is. A visit is an anonymous code such as V7K2Q, nothing more.
The clothing signature used to link cameras is deleted when the visit ends.
Hosted in Saudi Arabia and designed around the Personal Data Protection Law (PDPL).
Pricing
Works with the cameras you have. No long contracts. Prices exclude VAT.
349SAR
per branch, monthly
Up to 4 cameras
790SAR
per branch, monthly
Up to 12 cameras
Custom
10 branches or more
Unlimited cameras
Questions
Usually not. Any IP camera that streams over RTSP or ONVIF works, and most recorders installed in Saudi cafes in the last eight years do. We check your setup on the first visit.
On a well placed entrance camera, counts are typically within 3 to 5 percent of a manual count. We run a manual audit on your footage during setup and show you the result before you pay.
Yes. Staff are recognised by uniform colour and by where they spend time, such as behind the counter, and are removed from guest numbers.
No raw video leaves the branch by default. The edge box sends positions and timings only. Short blurred clips are uploaded only if you ask for them.
Every person is counted, and people who arrive together are grouped into one party, so you see both guests and parties.
One visit of about two hours per branch: connect the box, map each camera onto the floor plan, draw the queue and seating zones.
The demo account opens Hayl Coffee Co.: two Riyadh branches, nine cameras and 35 days of visits.
Open the demo account