Built for cafes, restaurants and stores in Saudi Arabia

Your cafe has a pulse.Now you can read it.

Nabd turns the cameras you already have into clear answers: how many guests came in, how long they waited, how long they stayed, and when the rush really starts. Faces are never stored.

REC · CAM 03 · SEATING HALL

In view now

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Guests in this clip

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Avg time in view

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What you learn

Six questions every owner asks. Answered every day, without counting by hand.

Footfall

How many guests came in today?

Counted as people cross the entry line, groups counted per person, staff removed by uniform and behaviour.

1,214guests today
Wait time

How long did they wait to order?

From the moment a guest joins the queue zone until they reach the till.

46saverage wait
Speed of service

How fast did the coffee arrive?

From the end of the order at the till to the hand off at the pickup counter.

2m 31sorder to hand off
Dwell time

How long did they stay?

Entry to exit, split into dine in and takeaway, with table turnover per table.

48 mindine in stay
Rush map

When does the rush really start?

Arrivals by hour and weekday over four weeks, so rosters follow guests and not guesses.

Fri 20:00busiest hour
Walk aways

Who gave up and walked away?

Guests who joined the queue and left without ordering. The most expensive number you never saw.

4.4%at 18:00

Live footage

Real recordings. Real tracking. Watch it count.

These are real fixed camera recordings run through the same pipeline a branch would use: person detection, tracking across frames, zone timing and head blurring. Pick a camera and press on any guest to follow them.

CAM 01 · 00:00

Counts every guest crossing the entry line, in and out, per person.

Footage from free stock libraries, credited on the sources page. Analysis by the Nabd pipeline: YOLO11 person detection, ByteTrack tracking, our own track stitching, zone and line logic. Heads are blurred in the stored video.

How it works

From the cameras on your ceiling to answers on your phone.

Set up takes one visit. Nothing changes for your staff or your guests.

  1. STEP 1

    Connect

    A small edge box joins your recorder (NVR) on the local network and reads the camera streams over RTSP or ONVIF. Hikvision, Dahua, Axis and Uniview all work. No new cameras.

  2. STEP 2

    Detect and track

    On the box, every frame is scanned for people. Each person gets an anonymous track, heads are blurred, and only positions and timings are kept.

  3. STEP 3

    Fuse cameras

    Each camera is mapped onto your floor plan. Overlapping views hand a guest from one camera to the next, so one visit stays one visit.

  4. STEP 4

    Read the pulse

    Your dashboard updates live. Every night you also get a short summary: guests, waits, the rush, and one thing to fix tomorrow.

Multi camera fusion

Many cameras. Many angles. One guest, one story.

A guest is seen by the door camera, then the counter camera, then the seating camera. Nabd stitches those sightings into a single anonymous visit, so a guest is never counted three times.

DOORCOUNTERQUEUE123456789101112131415161718CAM 01 EntranceCAM 02 CounterCAM 03 SeatingCAM 04 Floor

VISIT

V7K2Q · party of 2
  1. 1EnteredCAM 0120:14:06
  2. 2Joined queueCAM 0220:14:15
  3. 3OrderedCAM 0220:15:02
  4. 4Picked upCAM 0220:17:31
  5. 5Seated at table 9CAM 0320:17:58
  6. 6LeftCAM 0121:02:40

Wait

47s

Service

2m 29s

Stay

48 min

Floor plan mapping

Four reference points per camera turn pixels into floor positions, so every camera speaks the same coordinates.

Time and place handover

When a guest leaves one view and appears in the next at the expected place and time, the two sightings are linked.

Clothing signature, not faces

Ties are broken by clothing colours and body shape. The signature lives for the visit only and is then deleted.

Rush map

Staff for the rush you really have.

Four weeks of arrivals at the demo branch, by weekday and hour. Weekend evenings, the morning commute and the quiet minutes around Maghrib all show up clearly.

Busiest hour

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INSIGHT

At 18:00 one guest in 23 walks away from the queue. A fourth barista from 17:30 would keep most of them.

INSIGHT

Friday traffic drops close to zero during Jumuah and comes back 40 minutes later. Plan prep and breaks around it.

Privacy by design

We count guests. We never ask who they are.

Your guests came for coffee, not to be identified. Nabd measures movement and time, and leaves identity out entirely. Window signage templates in Arabic and English are included.

Heads blurred at the edge

Blurring happens on the box inside your branch, before anything is stored or sent.

No face recognition

We never identify who a guest is. A visit is an anonymous code such as V7K2Q, nothing more.

Signatures expire

The clothing signature used to link cameras is deleted when the visit ends.

Data stays in the Kingdom

Hosted in Saudi Arabia and designed around the Personal Data Protection Law (PDPL).

Pricing

Simple pricing per branch, in riyals.

Works with the cameras you have. No long contracts. Prices exclude VAT.

Start

349SAR

per branch, monthly

Up to 4 cameras

  • Footfall, wait and dwell time
  • Rush map and daily summary
  • Edge box included
  • Email support
Start with one branch

Grow

Most chosen

790SAR

per branch, monthly

Up to 12 cameras

  • Everything in Start
  • Multi camera journeys
  • Table turnover and walk aways
  • POS link for conversion
  • WhatsApp alerts when queues build
Try Grow free for 30 days

Chain

Custom

10 branches or more

Unlimited cameras

  • Everything in Grow
  • Branch benchmarking
  • Single sign on and roles
  • On premise option
  • Dedicated success manager
Talk to us

Questions

What owners ask us first.

Do I need new cameras?+

Usually not. Any IP camera that streams over RTSP or ONVIF works, and most recorders installed in Saudi cafes in the last eight years do. We check your setup on the first visit.

How accurate is the count?+

On a well placed entrance camera, counts are typically within 3 to 5 percent of a manual count. We run a manual audit on your footage during setup and show you the result before you pay.

Can it tell staff from guests?+

Yes. Staff are recognised by uniform colour and by where they spend time, such as behind the counter, and are removed from guest numbers.

Does video leave my branch?+

No raw video leaves the branch by default. The edge box sends positions and timings only. Short blurred clips are uploaded only if you ask for them.

What about families and groups?+

Every person is counted, and people who arrive together are grouped into one party, so you see both guests and parties.

How long does setup take?+

One visit of about two hours per branch: connect the box, map each camera onto the floor plan, draw the queue and seating zones.

See a full day of a real cafe, from the owner's seat.

The demo account opens Hayl Coffee Co.: two Riyadh branches, nine cameras and 35 days of visits.

Open the demo account